Everything that’s included.
This list is long on purpose. On Shopify most of it arrives as separate apps with separate invoices. Here it is the platform, on every plan.
Storefront
- —Product pages, collections, search and filtering
- —Cart and checkout
- —Discounts, gift cards and promotions
- —Mobile-first responsive design
- —Editable page content — home, about, landing pages
- —Blog and content pages
Selling
- —Product variants, options and bundles
- —Inventory tracking across locations
- —Subscriptions and recurring orders
- —Upsells and cross-sells at cart and checkout
- —Multiple currencies and regions
- —Back-in-stock notifications
Customers
- —Customer accounts and order history
- —Product reviews and ratings
- —Loyalty and rewards
- —Wishlists
- —Abandoned cart recovery
- —Email and SMS marketing integration
Running it
- —Admin dashboard for orders, products and customers
- —Reporting on sales, products and customers
- —Staff accounts with permissions
- —Payment provider of your choice
- —Shipping rates and carrier integration
- —Tax handling by region
Ours to worry about
- —Hosting, SSL certificates and renewals
- —Backups and tested restores
- —Security patches and platform updates
- —Uptime monitoring
- —Performance tuning
- —Staging environment on Standard and above
The boundaries
Where the platform stops.
Change work has hours
Standard includes an hour a month, Scale includes three. Beyond that, change work is quoted — we’d rather quote it than let it erode the plan silently.
Support is email, not phone
Answered by the people who build and run the platform — usually faster than a call queue, and every answer is written down.
No app marketplace
There isn’t a store of third-party plugins to browse. If the platform doesn’t do something yet, we build it or tell you directly that we won’t.
How we operate covers backups, monitoring, and what happens when something breaks.